Back up your stats, SMH

The SMH had an article today on how gamers aren’t the sloppy, podgy nerds they have been stereotyped as.

It’s all a bit of a fluff piece but I take issue with this line -

Gamers also took part in vigorous exercise once or twice a week, more than most people.

Once or twice a week? You’re supposed to get exercise every day and “vigorous” exercise 3-4 times. And what do they mean by “most people”. You can’t just say something is more than most people and not quantify that sentence. Most people in Australia? Or most people in the world? Most people who are computer literate? Most people who are adults? Most people who don’t game? Most people who live in rural areas?

What do you mean SMH?

“Most people” I know take part in vigorous exercise 5-7 times per week so why can you claim that “most people” get under 1-2 sessions? I hate it when people claim anything about “most people”. Oh most people won’t click on that link, or most people don’t want a website that does X or Y. Most people want Z. When we design a website we don’t allow thinking for “most people” without quantified research so why can the SMH claim that most people get under 1-2 sessions of exercise per week and not back that up?

Still, I did like this line -

They found adult gamers had a lower average body mass index than the general population

Yeah, they’re not tubby and podgy, they’re skinny and weedy instead :)

Tags: random thoughts

Diesel make porn safe for work

To celebrate its 30th birthday, Diesel is throwing a global party (or more accurately, a party in 17 cities across the world) and they have created a campaign called Diesel XXX, making porn safe for work.

They have taken porn videos and photoshopped over them making the images innocent and safe for work.

I love this campaign, I think it fits their brand and their target market perfectly. A little bit edgy, very tongue-in-cheek and insightful for their audience.

The full video is below.


http://view.break.com/577249 - Watch more free videos

Tags: Marketing

When Marketing take over interaction design

Sigh. I have seen screens like this way too often, but right now I am tired, sick and cranky and figured Carsguide need a bit of public shaming.

Hey Carsguide - as much as I’d love to enter the location and hit the search button, you decided that it would be a better idea to have a ridiculously big banner ad OVER THE INPUT FIELDS so the entire search module is entirely and completely useless. Really smart move guys, especially when there are 8 other ads on the page already.

I can see the geniuses at Carsguide sitting there wondering why people don’t want to do any searches but congratulating themselves as the banner ad is getting loads of click-throughs. I can also see them keeping the ad there as the click-throughs are so high.

There is a little close button on the ad that doesn’t actually close the ad, it just makes it about 5 pixels smaller.

Oh well. No car research for me today, and especially not from Carsguide.

UPDATE: Jaz from Carsguide has sent me a screenshot of how the page should look in Firefox. Comments below.

Tags: Usability

I got off lightly

So I was just complaining about the crap help at Youmenow.com (serves me right for using such a teenybopping site) but after reading their terms and conditions, I think I got off lightly.

Things we don’t promise

13.2 We do not promise you any of the following:

13.2.2 That death, personal injury or property damage may not occur as a result
of your access to and use of our Website.

They don’t promise that death may not happen from using their website? Wow, that’s heavy.
I can’t quite get my head around the double negative (they don’t promise I won’t be dead?) but those are some serious consequences of trying to download a ringtone.

Anyway I’ve now spent about 45 minutes trying to get a $4 ringtone, so if the adage that time equals money rings true then I think I’ll just cut my losses and let it go.

They should probably use the money they’ve spent of lawyers drafting their terms and conditions and used it to pay the salary of someone to look after customer care.

Tags: random thoughts

The most unhelpful help on the internet

I know it’s a big call (there’s a lot of garbage out there) but I think I’ve just found the most useless help page on the entire internet.

I just bought the Darth Vader theme ringtone (so I can tell when my parents are calling), and the website confirmed all was ok. It was going to send me a text message with a link to download the ringtone. So it’s been an hour and no message so I click on their help button.

And that’s it. That’s their help. Pick a song, buy it and download it. BUT WHAT IF YOU DON’T SEND IT TO ME? Seriously, this is a help page made by marketers.

Marketing Director: “We need help on the site because our competitors all have help pages.”
Marketing assistant: “Ok I’ll write something about how to buy a ringtone. Man our users must be thick if they don’t know how to click the buy button. I should tell them to search for the song they want first before they click buy.”
Marketing Director: “Well done. Let’s go for a celebration lunch”

Seriously guys, you’d better not have charged me $4 for this, especially as I can’t find a way to contact you. All I want to know is what to do if I don’t receive the SMS from you.

Why don’t you think about some of the common issues your users might have, and try to address the issues in your help section? Use your imagination a little bit. Ummm what sort of help do you think people buying ringtones would need? At a guess, it’s the ringtone doesn’t work, I never received my ringtone, I downloaded the wrong ringtone, you sent me the wrong ringtone… if I can get them from 7 seconds of thinking about it, I’m sure you can put together a helpful help section.

Bah, now how am I going to tell if I should run for the phone or let it go to voicemail?

Tags: Usability

Amazing stop motion

I’ve been getting really into Stop Motion films lately, I really love them as a medium.

I’ve just seen an amazing stopmotion video - a guy in LA took 2 photos of himself (front and back) every day for 17 years.

That’s dedication!

I love watching him get fat then thin, hair get long then short, and he starts to get a bald patch over the years.

Tags: random thoughts

Build your own Power bar (as long as you like sugar)

Element Bars have just launched a site where you can make your own protein/power/nutrition bars by picking your ingredients from the website and buying them in packs of 36.

It’s a great idea as I don’t like the commercial nutrition bars available - they are always too sweet and make me feel sick as I don’t like sugar. I’d like to eat protein bars after working out but I don’t as I feel like I’ve stuffed my face with chocolate - sickly sweet flavour overload.

So I love the idea of building my own - I’d make them full of oats and nuts and maybe a bit of fruit, but nothing with any sugar, honey, syrup, sweeteners, or anything else I don’t want.

Unfortunately Element Bars is American, meaning even the base ingredients are overloaded with sugars. You can pick a base (from crispy to oaty to datey and chewy) but you don’t get to say “don’t sweeten them”.


They even mention that they have a touch of honey (meaning overload) or “a bit of sweet, a bit of salty”.

So before you even begin adding anything, there’s 22 grams of sugar. Blechh. According to the internet (source of all truth) a teaspoon of sugar is 4 grams. So 5 teaspoons of sugar in a health bar? Might as well drink a Coke with it.

Then you can add dried fruit (sweetened of course), and then if that’s not enough sugar for you, you can also add maple syrup, agarve syrup (sweetener from cactus), honey, chocolate chips and M&Ms.

So there you have it, 33 grams of sugar, 216 calories and 14 grams of fat. Perfect to shovel into your gob after a workout to completely undo any good effect a run was having on your body, and then wonder why you weren’t losing weight…

Tags: innovation, random thoughts

Total marketing screwup from 3M


Postit Jag
Photo by Flickr user Scott Ableman

I’m sure most of you remember the Post-it note Jaguar prank photo that was doing the rounds a few years ago.

Well it turns out that a year later 3M decided to give this whole viral thing a go and contacted the photographer to use the photo in a US-wide campaign they were running. After a bit of back-and-forthing (is that a word?) he told them they could licence the photo for $2,000.

3M stopped emailing him after that and the next he heard of it was when people were commenting on his photo saying congratulations as they saw his photo in Officeworks, Staples, and other places where 3M was running the campaign.

To save themselves $2,000, 3M decided to recreate the photo themselves and try to piggy-back on the fame of the original photo. They’ve also tried to push for social marketing of the campaign, by tying it into Youtube and trying to get consumers to really drive the word of mouth component and send it viral.

3M ripoffPhoto by Flickr user Scott Ableman

I’m not a lawyer so I can’t comment on the legality of what 3M have done. I can comment on the stupidity of what they’ve done from a marketing perspective. $2000 is diddly-squat to a company like 3M. This entire marketing campaign is probably over a million dollars…. and the celebration lunch they went for after they launched the campaign probably doubled the original licence fee the photographer was asking for. I’ve been at marketing celebration lunches that have probably cost half my annual salary, so they can’t claim that $2000 was out of their budget.

The incredibly bad PR 3M is copping over this is going to take a long time to get over. Here’s a hint 3M - you can’t try to capitalise on the viral effect of a photograph if you’re going to blatantly rip off the idea and the photographer. The mob will turn on you and eat you alive.

The campaign was probably approved by a corpulent Marketing Director who doesn’t understand online but it’s no excuse. It’s a shame as I always thought of them as an innovative company. They have lost my trust and my brand loyalty - I used to make a point of buying 3M specific post-it notes as I figured they invented them, but now I have no qualms about buying generic sticky-notes.

Tags: Marketing

Best job ad ever

I am in total awe of this job ad from Murder Burger in NZ, as photographed by Flickr user Noface2.

The full sized image is here.

I wish that 1) I could write like that, and 2) that I worked there. They sound like fun.

Tags: random thoughts

Stick with what you know

When we made the t-shirts, we decided we wanted a funky little label sewn on, not anything screen-printed. So we ordered some funky little labels, and the label company asked if we’d like them sewn into the shirts for an extra 95c each.

Photos by Flickr user Passenger57.

Being a start-up, we decided to save costs and we’d sew them in ourselves… into nearly 200 shirts. So we borrowed a friend’s machine and set to it last night.

The last time I used a sewing machine was in 7th grade when I made a wonky pencil-case. But still, 95c is 95c, and I calculated that at 30 seconds per shirt, it would only take us an hour and forty minutes.

Two and a half hours later, I still couldn’t figure out how to get the machine threaded properly. And the problem with Wikipedia is it’s written by experts who don’t neccessarily understand what beginners don’t know, ie it’s easy for an expert to say “Thread the machine” but I need details! Which way does the thread go? Does the bobbin thing go clockwise or anti-clockwise? Why is it tangling over itself?

Sewing with wikipedia

Sewing with wikipedia. Photo by Passenger57

We called in some reinforcements and a couple of bottles of nice shiraz, and an hour later managed to sew in a straight line.

Anyway to cut a long story (and long night) short, we decided to outsource and called in the experts - a little greek lady that has been a tailor for 31 years (who laughed at us trying to do it ourselves).

So total cost (to save 95c):

  • 5 hours from 4 people
  • 2 bottles of wine
  • $2 per shirt from the little greek lady (we’ve since haggled her down a bit)
  • An extra week for someone else to do the work for us

We’ve decided to stick with what we know, so this is a public declaration that at Molt:n Digital, we make websites. We’ll leave the sewing to the professionals!

Tags: random thoughts