Posts tagged in ‘Usability’

Why clear labelling is importantPosted on June 26, 2008

I’ve just tried to unsubscribe from a mailing list I’ve started receiving but never subscribed to.
This is the screen I get.

Well I’m trying to cancel being on the list… and no I don’t want to delete this request.
It’s bad enough I ended up on their list when I didn’t subscribe but why [...]

Tags: Usability

Usability of cutlery - Qantas 0 points.Posted on January 23, 2008

Peter Moore (one of my favourite travel writers) has just written a funny piece for the Guardian on the cutlery his kid received on a recent Qantas flight.

Apparently they were designed by the Wiggles, who should probably stick with singing and dancing and forget about the cutlery/furniture design arena.
As Peter says, the serrated [...]

Tags: Usability

Another terrible user experiencePosted on October 7, 2007

I’m not sure if any of you have had the misfortune of having to call the RTA lately but they need some serious lessons in how to treat their customers.
I’m trying to book myself in for my motorcycle test. You actually can do it online (one small mercy) but I have a question that [...]

Tags: Usability

A new usability/accessibility blogPosted on September 9, 2007

Tags: Usability

Strange interaction design from ApplePosted on July 23, 2007

Tags: Usability

Jakob Neilson out of touch - surprise surprisePosted on July 10, 2007

Tags: Usability, jakob nielson, random thoughts

You can't assume what your users knowPosted on May 17, 2007

Tags: Design, Usability

I’m not banking on the future with msnPosted on May 15, 2007

Tags: Usability

The perils of AnecdataPosted on May 10, 2007

Tags: Analytics, Usability, random thoughts

Why is Microsoft punishing me?Posted on April 17, 2007

I’ve posted here about the trials of trying to install photoshop but that was a cake-walk compared to the treatment from Microsoft. I bought Microsoft Visio at the same time, and I’ve recently tried to save some visio wireframes as a PDF, as my client doesn’t have Visio.
The help menu tells me I need [...]

Tags: Usability