Posts tagged in ‘Usability’

Usability of cutlery - Qantas 0 points.

Peter Moore (one of my favourite travel writers) has just written a funny piece for the Guardian on the cutlery his kid received on a recent Qantas flight.

Apparently they were designed by the Wiggles, who should probably stick with singing and dancing and forget about the cutlery/furniture design arena.
As Peter says, the serrated [...]

Another terrible user experience

I’m not sure if any of you have had the misfortune of having to call the RTA lately but they need some serious lessons in how to treat their customers.
I’m trying to book myself in for my motorcycle test. You actually can do it online (one small mercy) but I have a question that [...]

A new usability/accessibility blog

Strange interaction design from Apple

Jakob Neilson out of touch - surprise surprise

You can't assume what your users know

I’m not banking on the future with msn

The perils of Anecdata

Why is Microsoft punishing me?

I’ve posted here about the trials of trying to install photoshop but that was a cake-walk compared to the treatment from Microsoft. I bought Microsoft Visio at the same time, and I’ve recently tried to save some visio wireframes as a PDF, as my client doesn’t have Visio.
The help menu tells me I need [...]

A million passwords