I’ve just tried to unsubscribe from a mailing list I’ve started receiving but never subscribed to.
This is the screen I get.

Well I’m trying to cancel being on the list… and no I don’t want to delete this request.
It’s bad enough I ended up on their list when I didn’t subscribe but why make things so much worse for the user? This is why you should never let marketers take control of your user experience unless they understand something about usability or common sense.
This post is tagged under: Usability

